Consumer Advice

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Action 9: Shirt business admits taking money and not delivering

Small businesses spent hundreds of dollars on uniforms for their workers. But the company they hired, Visionary Concepts, took the money, but didn't do all the work.  One of those businesses, Pizza Spiga, in Matthews, has been around for 17 years. The owner, Phil Randazzo, thought it was time his ...

Action 9: Scammer uses N.C. community college system's name

Someone is mailing people fake checks nationally. Gold Group The check stated it is from a precious metals dealer in California, Capital Gold Group, which is in good standing with the Better Business Bureau. The company told Action 9 it has nothing to do with the check, is aware of ...

Action 9: People use toner to try to trick small businesses

People are trying to trick small businesses into paying for office supplies that they never ordered. Why toner? A lot of times, they pick toner because so many offices use it. PRESS PLAY: Office manager discusses toner <script language="JavaScript" type="text/javascript" src="http://admin.brightcove.com/js/BrightcoveExperiences.js"></script> <object id="myExperience4370890385001" class="BrightcoveExperience">  <param name="bgcolor" value="#FFFFFF" />  <param name="width" ...

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Back to School: Student Discounts 101

So you think you deserve to pay five dollars less at a museum just because you’ve saddled yourself with massive debt while obtaining the skills and knowledge necessary to make a valuable contribution to our society and economy? But, lucky for you, the world at large agrees. Student discounts are ...

A9: NC, SC attorney generals fight against illegal robocalls

There are 45 states, including the Carolinas, that are asking major phone companies to offer customers the ability to block unwanted sales calls and calls from scammers. Attorneys general from the states sent letters to AT&T, Sprint, Verizon, T-Mobile and CenturyLink Wednesday. In the past, phone carriers worried using available ...

Action 9: Man racks up $430 charge for using maps on phone

Your phone can help you get around, but watch out using the map function. You could get hit with a huge bill. Ryan Fitzgerald, of Monroe, and his wife went on vacation to the Northeast and Canada. Once they left the U.S., Fitzgerald knew if he used his phone for ...

FILE PHOTO

Listen to what a phony IRS call sounds like

You’ve probably heard about the phone calls people have been getting recently where the other person on the phone claims to be from the IRS and demands money. Well, if you haven’t, a Boynton Beach police employee received one of those calls and the department taped it so now you ...

Action 9: Charlotte dating service changes name, again

A Charlotte dating service that's been on Action 9's radar for years changed its name again. It was called Dating in Charlotte.  Now, it goes by Carolina VIP Dating. The Better Business Bureau said it's the company's 11th name in 15 years. The web address is still Dating in Charlotte, ...

Action 9: Scammers trick grandparents by pretending to be grandchild

Reports of a scam known as the "Grandma, Grandpa, it's me!" scam, in which scammers call grandparents, pretending to be a grandchild in order to trick them out of money, are on the increase. Last year, scammers tricked North Carolina grandparents out of almost $270,000. This year, they're on target ...

Action 9: Publix releases warning about coupon scam

Publix said scammers are trying to get your personal information. The scammers offer a coupon on social media saying customers get $100 off a purchase of $120 or more. Do not fall for it. Customers say the coupon looks realistic and tempting, but probably too good to be true. “Well, ...

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