Consumer Advice
Action 9: Statesville man spends 6 years to erase $300 termination fee
A Statesville man spent six years trying to erase a $300 termination fee from DirecTV. When he refused to pay it, it hurt his credit. It was not until he turned to Action 9 that he got the results that he wanted. Jap Johnson and his wife Carol love watching ...
This week in deals: Save 40% on H&R Block At Home Online
Tax time! If you haven't done your taxes, what are you waiting for? Perhaps, a killer deal? I actually have a couple of those waiting for you below. While I'm not trying to stress you out, you're only 6 days away from the deadline. Stop procrastinating and get yourself to ...
Action 9: Technicians look at pump 17 times and can't find fix
Bill Wanamaker said just two years after spending $7,000 on a new heat pump, it stopped working. Technicians looked at the pump 17 different times and could not find a way to fix it. When the company refused to replace it, he asked Action 9 to get involved. Just two ...
Action 9: Woman says caller tried to collect hundreds from her
A woman turned to Action 9 after being harassed by a caller who claimed to be a debt collector. She said he called for weeks trying to collect hundreds of dollars from her. Christine Perry has been getting calls from someone claiming to be a debt collector and threatening to ...
Action 9: Woman says she paid for roof but company didn’t replace it
A woman said she's out more than $3,000 after the company she paid to fix her roof never did the job. When Action 9 went to get answers, it was discovered the company has a long list of complaints with the Better Business Bureau. Kenya McNeil’s roof was damaged by ...
Why do retailers ask for our zip codes?
These days many retailers seem to want answers to an unending and unrelenting battery of questions before you leave their store.
This week in deals: 20% off at Bloomingdale's and more
It's finally April and as the corporate world puts it, we are now in Q2, the second quarter of our fiscal year. If you haven't done your taxes yet, you have exactly 12 days to do it! If you've done your taxes and you got money back from Uncle Sam, ...
Action 9: Couple demands refund after glasses break 3 times
Mildred Brown has had three identical pairs of frameless glasses since June and she says they all broke. The breaks occurred where the temple mounts onto the lens -- twice on the right side and once on the left. Brown took the glasses back to the VA Medical Center in ...
Action 9: Man pays $3,700 for gutter system that doesn't work right
Charles Holland said the new $3,700 gutter guard system that he had installed on his house is not working like it is supposed to. He said at his front door, rain comes over the top gutter guard. "He took this off of it, so it wouldn't run over again and ...
This week in deals: 40% off everything at Ann Taylor LOFT and more
It's Spring break this week (at least for Los Angeles Unified School District) and Easter Sunday is coming up this weekend. What are your plans for Spring break and Easter? In lieu of sending my daughter to camp for 1 week, I'm having her stay at home with me. In ...
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