Managing the quality of project deliverables is one of the key components of successful project management. Project managers must be adept at planning for and implementing adequate quality controls within their projects. This course focuses on the processes for successful quality management within projects and helps prepare project managers to complete these important tasks. It is aligned with the quality management processes outlined in the PMBOK® Guide – Fourth Edition. The course provides exposure to the tools, techniques, and methods successful project managers use to manage the quality of their projects. The course includes group exercises aimed at helping attendees gain a better grasp of the subject matter, along with some practical experience in selecting and applying appropriate techniques. http://continuinged.uncc.edu/search/publicCourseSearchDetails.do?method=load&courseId=12256 See Website