Action 9

Mother says pediatrician dropped her because she wanted second opinion for child

Lauren Ray said 4-month-old Raelynn has trouble keeping down formula.

"She's my pride and joy and I just want her to feel better," Ray said.

Ray took her to Mountain View Pediatrics and said the doctor recommended acid reflux medication and a different formula but that it didn't help and she wanted a second opinion.

"I was told at the front desk that we'll be terminated if we got a second opinion and I thought they were joking. I was like, ‘Really?'" she said.

[RELATED: Doctor kicks patient out of Florida clinic after she complains of long wait]

The practice sent her a letter confirming it saying it's "terminating our doctor/patient relationship after your dissatisfaction with our treatment plan and the pursuit of the second opinion."

"I am just blown away because everybody's entitled to a second opinion. Another set of eyes," Ray said.

[RELATED: Dad is just as emotional as his newborn as baby gets vaccinations]

Ray complained on Facebook.

I received this letter yesterday and have been debating on whether or not to post this because I am so speechless and...

Posted by Lauren Ray on Sunday, January 14, 2018

Mountain View responded with a Facebook post of its own.

It mentions Ray by name and then said, "It is indeed unfortunate and regrettable that this post has escalated to the point that untrue, unnecessary and inappropriate comments have been made."

Action 9 asked the practice why it minded any patient getting a second opinion, but it said it didn't have anything to add to its statement at this point.

[RELATED: Pediatrician to parents: Treat conversations about tattoos, piercings like 'the sex talk']

As you might expect, you always have a right to get a second opinion but doctors have a right to drop you, too. There are some ethical exceptions when a patient is having ongoing treatment such as chemotherapy.

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