By Internet: visit http://paytax.charmeck.org/ to use your credit card, debit card or eCheck*.
By phone: Call toll-free 1-800-994-1026 and use your credit card, debit card or pay by eCheck.* Service is available in English and Spanish when paying your tax bill by phone.
By mail: Mail your check using the return envelope that accompanied your tax bill.
In person: Pay at the Tax Collector's office at the Robert L. "Bob" Walton Plaza, 700 East Stonewall Street, Charlotte, NC, between 8 a.m. and 5 p.m., Monday through Friday. Cash, money order or checks are accepted. Make checks payable to the Mecklenburg County Tax Collector.
Online Banking: Funds are sent electronically from your bank. Please allow up to four business days after the date you authorized your financial institution to make the payment before it is posted to your bill. The entire 24-digit Bill Number must be entered in the account number field to ensure receipt and correct posting to your bill. Your payment will be rejected and returned to the financial institution if the bill number is missing or incorrect.
* A service fee of 2.35% or a minimum fee of $1.95 is assessed when using the credit card or debit card option. The service fee is not collected by the County. Credit card and debit card payments are not accepted at the Tax Collector's office. There is no service fee for eCheck payments.
Tax bills were mailed to the owner of record at the address shown on the tax record as of Jan. 1, 2013. According to North Carolina law, failure to receive a tax bill does not invalidate the tax or interest charges.
Taxpayers with questions about their bill, property listings, or real estate valuations can call City-County Customer Service at 311. Taxpayers calling from outside Mecklenburg County should dial 704-336-7600 between 7 a.m. and 8 p.m., seven days a week. More information is also available on the Office of the Tax Collector's website. Visit <http://tax.charmeck.org/ and click on "Office of the Tax Collector."
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