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City Council to vote on multimillion-dollar communications center

CHARLOTTE, N.C. — A multimillion-dollar vote Monday could lead to faster response times when people call 911.

Charlotte City Council plans to sign off on $64 million for a new joint communications center.

It would go next to the new Charlotte Fire Department headquarters crews are building in north Charlotte.

Currently, when a person calls 911, the call goes to the Charlotte-Mecklenburg Police Department communications center. If the fire department or medic is needed, police transfer the call, which is an added step.

The new joint communications center would house police, fire, 311, Charlotte DOT, and the sheriff's office under the same roof. The office for Medic, however, would stay where it is.


It's one of the most expensive items on the city's long term construction list, especially now that streetcar, the Gold Line, is off the list, being handled separately.

It would cost millions more than the total of six police stations the city hopes to build.