STATESVILLE, N.C. - EnergyUnited is warning members to be aware of a utility bill scam that has targeted individuals and businesses nationwide.
The company told Channel 9 that consumers across the nation, including some EnergyUnited members, have received phone calls from persons claiming to be a representative of their electric company and demanding payment.
They said scammers ask for personal account information or threaten to disconnect service if immediate payment is not made by prepaid credit or debit card. In some cases, the callers have even falsified their caller ID to reflect a utility company's name.
EnergyUnited said it will never call members to demand immediate payment or to ask for account or personal information and they are telling members not to give out banking or credit card information to someone who has called regarding an EnergyUnited account.
If you receive a suspicious call from someone claiming to represent EnergyUnited, hang up and call EnergyUnited at 1-800-522-3793. Do not call the number that appears on your caller ID because it might be fake.
Members should also inform their local law enforcement agencies of the call.