Some delegates report issues with uptown hotel

by: Sarah Rosario Updated:


CHARLOTTE, N.C. - Many California delegates reached out to Eyewitness News after checking into the Blake Hotel.

Eyewitness News first reported in February that management would resolve its code violation and safety issues before the DNC, but guests Channel 9 spoke with Wednesday said that’s not the case.

Many California delegates are asking for refunds after booking rooms at the hotel.

Before the DNC even began, seven rooms were deemed unsafe by inspectors over the weekend.

All 600 of California's delegates are staying at the hotel, and some of them were booked in rooms that weren't ready. And when they finally got their rooms in what’s known as a luxury hotel, they compared it to a motel and some said there were issues with their rooms.

A picture sent to Eyewitness News from one delegate shows a roach she said she found in her hotel room.  Another picture from a guest staying on the 15th floor shows a fire hose cabinet, except the fire hose isn’t there.  Other delegates said they found their rooms infested with ants and brown rusty water standing in the sink and tub. 

“From the hole that's about this size in my bathroom wall, and that's the second room I was moved to. The first room reeked of mold and mildew,” said Dallas Fowler, a California state party delegate. “The steel shower rod fell on my shoulder. I have been in a lot of pain this entire time. I filled out an incident report with them and they told me I would have to take it up with their insurance company.”

Eyewitness News was also told that the hotel has given out the wrong room keys to some guests and that delegates walked into their rooms to find other people already staying there.

Eyewitness News checked the hotel’s website and it states they just remodeled more than 600 rooms this year in April. California delegates said they haven’t noticed.

Eyewitness News spoke with the owner, and he said it was the first time he heard about this. He said he met with delegates Wednesday morning, and they never said anything to him about the issues mentioned to Channel 9. He said the issues that were brought up were taken care of, and bottles of wine were sent to many of the rooms as an apology.