Cassandra Purcell said a storage company sold all of her belonging for nonpayment. Only she said her payments were made on time.
Purcell only brought a few things with her when she moved in with a friend in February. She stored with rest of her belonging at Labor Moving Storage Professionals.
Three months later, Purcell called the company and asked them to deliver her items. They informed her that they no longer had her belongings in storage.
"He said my items were liquidated and I said why. He said for nonpayment," Purcell said.
The company sold four rooms of belongings, but Purcell said she has proof she made all of her $65 monthly payments.
"I feel like I have been violated, be honest, I wish my house had burned down," Purcell said.
Purcell said Nicolas Zepra is to blame. He runs the company and drives the moving truck.
Action 9 called Zepra but was not able to get a hold of him.
Action 9 then checked with the state agency that regulates movers and found that the company is operating illegally. The N.C. Utilities Commission said Labor Moving does not have a certificate to run its business.
Consumers can avoid Purcell's mistake by going to the NCUC website to verify if a mover is certified.
"You will think they are valid, but you will never know unless you do your homework first," Purcell said.