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Friday, May 24, 2013 | 8:43 p.m.

Posted: 3:29 p.m. Tuesday, July 31, 2012

Action 9: Woman's story sparks compassion from contractor

Gwendolyn Stover first came to Action 9 in June claiming she lost half of her insurance money to Titan Roofing.


Stover said the company assured her they would replace her hail-damaged roof, but she said they took her money and ran.


"They took a deposit for $4,000 and I never heard from them anymore," said Stover.

Five months passed and Stover said she is still unable to reach anyone from Titan.

Stover said they used to call her often to check on her condition after having a stroke, but said once she paid them, the phone calls stopped and the service was never done.

Stover was able to speak with a former Titan employee who told her the company moved back to Georgia.

Action 9 was able to track down the owner of Titan Roofing in Georgia. The owner said his business has been shut down and he has no money.

Stover lives on a limited income and after suffering from her stroke was left wondering how she would pay for a new roof.

But thanks to the generosity of others, Stover is finally getting a new roof installed on her house.

The United Association of Storm Restoration Contractors saw Stover's story in June and agreed to do the job for the remaining $4,000 of her insurance money without a profit.

Bill Combes, the group's spokesperson, said they are doing it as a matter of principle.

"We're dedicated to ethical standards in the industry and assisting homeowners in need when situations like this arise," said Combes.

"I didn't know how I was going to get out of this situation," said Stover.

Stover said it's a miracle these roofers have come to her rescue.

"Oh I'm real excited, I'm happy that they are out getting my roof done," she said.

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