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Monday, May 20, 2013 | 1:18 p.m.

Updated: 6:15 p.m. Tuesday, Feb. 22, 2011 | Posted: 3:26 p.m. Tuesday, Feb. 22, 2011

DSS Workers Visited Baker Home Multiple Times

HICKORY, N.C. —

Elisa Baker had a history and pattern of physical, verbal and psychological abuse against her stepdaughter, 10-year-old Zahra Baker, according to a second-degree murder indictment.

SLIDESHOW: Indictment Papers For Elisa Baker

RAW VIDEO: Hickory Police Hold News Conference On Elisa Baker Charge

After the indictment charging Elisa Baker was announced Monday, local Department of Social Services offices detailed their involvement with the Baker family.

Caldwell County DSS officials said workers responded to four calls of abuse last year at the Bakers’ Caldwell County home. On Jan. 29, Feb. 4 and May 28, DSS officials said they met with the family and neighbors to discuss the allegations of abuse. (Click here to read the statement from the Caldwell County DSS.)

Officials said no evidence of abuse was found in any of the visits.

Peggy Johnson, who lives down the street from the Bakers’ former home, said DSS workers did not contact her while investigating the allegations of improper discipline and care and an injurious environment.

“I'd have told them what I'd seen,” Johnson said. “That she'd hit (Zahra) on the leg and jerked it around down there.”

“I've seen her stepmother slap her around and I was here when she was told if she didn't learn to walk straight, she'd never get a bicycle,” neighbor Ray Johnson said.

Neighbor Renee Bobbitt said she was there for one of the visits in Caldwell County.

“All they wanted to do was talk with Elisa outside and walk through the trailer and left,” Bobbitt said, estimating that workers were at the home for about 15 minutes.

April Blankenship said her daughter played with Zahra when she attended Hudson Elementary School. Blankenship said she alerted school officials after noticing bruises on Zahra, and that those officials acted quickly.

WATCH: Caldwell Co. Schools Contacted DSS About Abuse Allegations

“They didn't mess around,” she said. “They took care of it. They did what they were supposed to do. My daughter witnessed it and would come home crying after seeing the bruises on Zahra.”

Caldwell County Schools contacted DSS and an assistant principal from Hudson Elementary went to the Bakers’ home. The district wouldn’t go into details about the case but said it did everything possible to keep Zahra safe.

“They took every measure possible to ensure that she was safe and she was in a safe environment. And if that included contacting agencies that deal with child safety, then they did that,” said Libby Brown with Caldwell County Schools.

DSS officials said they received a fourth call on June 12 and went to the home, but the family had moved to Catawba County. The case was then turned over to that county's DSS office.

On Monday, about three hours after the grand jury returned with the indictment, the Catawba County DSS said workers went to the family’s Saw Mills home in mid-July, only to find that they had moved. They said they then made a surprise visit to the Bakers’ Hickory home on July 13 and interviewed Zahra, Adam and Elisa Baker. (Click here to read the statement from the Catawba County DSS.)

DSS workers returned on two other occasions, officials said, but found no evidence that Zahra was mistreated or that there was a child safety issue. The case was closed Aug. 6, and DSS said it received no other reports until Zahra’s disappearance, which was reported on Oct. 9. (Click here to listen to the 911 call.)

SLIDESHOW: Photos Of Zahra Baker

On Oct. 12, police announced the cancellation of the Amber Alert and the decision to investigate Zahra’s disappearance as a homicide.

An exhaustive search for evidence proceeded, spanning three counties and several locations. Investigators searched a wood pile in Burke County, two ponds, the Bakers’ Hickory home, a Caldwell County landfill, a rural area off Christie Road and a creek and its surrounding banks in the Dudley Shoals area.

MAP: Key Locations In Zahra's Disappearance

On Oct. 26, police found Zahra’s prosthetic leg off Christie Road. On Nov. 10, her remains were found in the Dudley Shoals area.

RAW VIDEO: Chief Announces Finding Remains

SLIDESHOW: Memorial Grows Outside Zahra's Home

Up until Monday, no charges had been filed in connection with Zahra’s death. Jay Gaither, the district attorney representing Burke, Caldwell and Catawba counties, said there is no credible evidence to suggest anyone other than Elisa Baker was involved in the girl’s death.

WATCH: Legal Analyst Discusses Sentence Elisa Baker Could Face

Elisa Baker is scheduled to make her first court appearance since the charges were announced on Friday. Her bond was set at $200,000.

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