A woman said she had trouble getting out of a vacation timeshare even though she said the company promised she could.
She hit another roadblock when she turned to another company to help her.
Last May, while visiting Myrtle Beach, Latoya Straford and her husband purchased an $18,000 timeshare at Wyndham Resorts on impulse.
“I thought it was a good deal for us to go on vacation,” she said.
When they returned home the next day, they changed their minds and tried to cancel within the five-day deadline. They reached out to Wyndham’s sales office, but said they could not get anyone to let them cancel.
“They gave us the run-around, and after the deadline that we could cancel, they started letting us talk to people,” she said.
She said Wyndham sales representatives told her it was too late to get out of the contract and to start making her $400 monthly payments.
Straford paid half of the company’s $1,500 fee and then wished she had not.
“They not telling me anything, but they want to rest of the of the payment,” she said.
A Wyndham Resorts spokesman said although Straford did not cancel within the deadline, they would let her out of her contract.
Straford now has advice for others headed on summer vacation who may be tempted to buy a timeshare on impulse.