Charlotte Area Transit Service officials are making promised changes on day two of a temporary center in uptown.
CATS moved the transit center to Third and Mint streets during the Democratic National Convention.
On Monday, many riders were caught in afternoon storms, not knowing where to find shelter.
CATS had set up a large, air-conditioned tent for passengers. On Tuesday, officials said they were increasing efforts to make people aware of it during hot or severe weather.
"We'll definitely go and let folks know that the tent is available," Krystel Green of CATS said. "And when they come in, we'll be certain to let them know what buses are pulling up so when it's time to get on, they won’t miss their route and they can get to where they need to go."
Green said buses were delayed about 20 minutes on Monday.
It wasn't clear how traffic changes would affect Tuesday's commute.