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Posted: 4:08 p.m. Monday, Aug. 19, 2013
CHARLOTTE, N.C. —
Duke Energy launched a radio campaign Monday to warn about an ongoing payment scam and what customers should do if they are targeted. Duke Energy said they are using as many channels as possible to get the word out.Last month, Channel 9 told you about a scam which has targeted local businesses.Here is how it works: A customer gets a phone call from someone claiming to be a Duke Energy representative.That person says Duke Energy will disconnect the customer’s electric if a payment is not made immediately.The thief then instructs the customer to purchase a prepaid debit card, then call them back to make a payment.The scammer asks for the prepaid debit card’s receipt number and personal information number which grants instant access to the card’s funds.Company officials urge anyone who thinks they are a vicim to please call police and Duke Energy at 1-800-777-9898.For more information on the scam, click here.
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