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Posted: 6:12 a.m. Monday, Feb. 18, 2013
CHARLOTTE, N.C. —
Channel 9 hopes to learn more about claims that passengers were stuck on a US Airways plane for hours during Saturday’s snow storm.The airline said it provided cots for people who missed their connecting flights because of it.Saturday’s weather led to long delays and upset passengers.The airlines said they had to de-ice planes and that also caused some delays. Some upset passengers emailed the Channel 9 newsroom telling us they had been delayed for hours and in some cases were stuck on planes.One traveler told Channel 9 they sat on the runway for over two hours and another said four hours.Channel 9 also saw a number of complaints from outraged customers on US Airways Facebook page.US Airways said it set up cots and handed out pillows and blankets for passengers stuck Saturday night.On Sunday morning, workers cleaned things up once flights returned to normal.Channel 9 is checking Monday to see if any airlines violated a federal rule that prevents them from keeping passengers on a plane longer than three hours on a runway during a delay.
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