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Updated: 6:59 p.m. Tuesday, May 28, 2013 | Posted: 5:37 p.m. Tuesday, May 28, 2013
By Allison Latos
CHARLOTTE, N.C. —
Eyewitness News has uncovered claims public storage facilities around Charlotte are putting customers and their property at risk.There are 35 facilities across Charlotte, and for six years, Paul Trott oversaw them as the regional vice president in charge of North Carolina..Trott claims spending cuts are causing big safety problems and the company has stopped maintenance repairs."Employees even went as far as to strap on a flashlight on the golf carts just so they could see at night," said Trott.Trott also said several lights at storage units didn't work."We had a lot of break-ins in the Charlotte market. Thieves are looking for dark areas where they're not going to be seen," he said.According to Trott, many of the massive storage unit doors were broken too."They weigh over 100 pounds. They could come back and fall down on customers. I have a list of customers who called with injuries," said Trott.Trott claims he tried to take a stand."I voiced that to my supervisor on a weekly basis but I was basically told to shut up and tow the party line."In January, he was fired.Tuesday, his attorney, Josh Van Kampen, filed a lawsuit against Public Storage."I think we want to send a strong message to the company," said Van Kampen, "They don't seem to have a clue that they can be held accountable."Eyewitness News left phone messages and emails at the Public Storage corporate office requesting a response to the allegations.
Public Storage said, “The safety of our customers and the security of their belongings is of course of great importance to us.”
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