Another neighborhood is lodging a complaint against a train company for shutting down a road, leaving people who live there with no way to get out and emergency workers with no way in.

Ted Huss said he has never felt like he lived on the wrong side of the tracks until now. And he said CSX is to blame.

His home is next to the crossing on Gaston Webbs Chapel Road. He said without warning Saturday, crews started replacing worn out sections around the track, but they have done little since then.

"It should have already been taken care of. There is no sense in it being shut down five days," Huss said.

He called it a safety issue.

"The fire department is right here," he said.

While the fire department is less than a block away, firefighters would have to drive about five miles to get to Huss’ home because of the work CSX is doing.

Some of the volunteers live on Huss’ side of the tracks.

"The firemen actually had to park their vehicles over here on Gaston Webbs Road and run to the fire department," Huss said.

The fire chief said firefighters are still able to respond to calls in an acceptable amount of time.

The owners of a popular store in Crouse said they have seen a 50 percent drop in business.

“It's about nine miles out of the way, round-trip," said A.C. Parker, a customer.

A few days ago, nearly two dozen people in a cul-de-sac nearby were trapped in their homes for two days when CSX decided to work on tracks on the same rail line.

When CSX was asked about the closure, they replied by email: “We apologize for any inconvenience to our neighbors for the delay in reopening the crossing. Crews are working as swiftly and safely as they can."

But residents said CSX is not working fast enough.

"Get your people out there. Get it fixed. We'd like to be able to travel," Huss said.

Neighbors said CSX could have at least planned better and not started rail line work before the Fourth of July week, when so many people plan to travel. It’s also a busy time of year for businesses and emergency workers, they said.