The fight to help veterans get services they need is now in front of the president.
This comes after South Carolina Sen. Tim Scott and 66 others sent him a letter asking for wait times to be no longer than 250 days. Some veterans say it's a step in the right direction but not enough.
U.S. Army Master Sgt. Gabriel Fierro retired from the Army after 32 years of service. It's been a year and half, and he's still waiting on his disability and other services.
"It's been a year now, and you just try to be patient and get through the system," Fierro said.
The backlog for VA services is something several U.S. senators, including Scott, are facing head-on.
"Myself, along with 66 other senators, signed a letter to the president saying, ‘Let’s fix the problem, let’s get ourselves to a place where we understand what the claims are,’" Scott said.
Scott said there are nearly 600,000 cases countrywide, more than 65,000 of which are in North Carolina, and more than 15,000 in South Carolina.
The typical amount of time veterans wait to learn about their benefits is nearly three years. Scott is hoping to cut that time down to no more than eight months.
Marine Staff Sgt. Kellis White has spent the past six years helping young and disabled vets learn more about their benefits. White said he hasn't seen much progress but said he hopes the president takes action sooner rather than later.
"It should be no contest. You should be able to come in and say, 'I'm back from war, give me my benefits,’" said Sgt. White.
There are several local organizations that help veterans adjust and let them know about services available to them when they get back from war.