North Carolina

American Airlines expects back to normal operations at PSA

CHARLOTTE, N.C. — American Airlines says a regional affiliate should run close to a normal operation Thursday after canceling 2,750 flights in the past week because of a computer problem.

[READ MORE: American Airlines says computer system behind cancellations 'stabilized']

Spokeswoman Katie Cody said PSA Airlines stabilized its computer systems but faced delays getting planes and crews back in place.

We've been keeping WSOC-TV news app users updated on this story with notifications all week to let travelers and their families know about the technical issues at the airport.

Download the WSOCTV news app for your smartphone and get updates on this developing story as they come in.

According to FlightStats, PSA canceled about 300 flights Wednesday.

Statement released by American Airlines Wednesday:

"PSA Airlines stabilized its computer systems on Tuesday morning. Since then, team members have been working nonstop to reposition crews and aircraft so the airline can get back to a normal schedule.

"PSA anticipates running approximately 70 to 80 percent of its schedule today and close to a normal operation on Thursday. We apologize to our customers for this serious disruption and we have been working around the clock to rebook passengers as quickly as possible.

"Approximately 2,750 PSA flights have been canceled since last Thursday, 2000 of which have been in CLT. So far today, we have canceled about 85 departures in CLT.

"A huge thank you goes out to all of our team members who have assisted — and continue to assist — our customers and each other during this event."

[LINK: Check your flight status on Flight Aware]

Based in Dayton, Ohio, PSA is owned by American and operates many American Eagle regional flights, especially in Charlotte, where more than 2,000 had been canceled since last Thursday.

Cody said American has been rebooking stranded passengers on American and other airlines since disruptions started June 14.

She said there was a hardware problem in computers used to run crew-scheduling applications.

Regional airlines like PSA mostly operate flights between big cities and smaller airports using planes with fewer than 100 seats.