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Action 9: Charlotte man upset car repair was done incorrectly
Action 9: Woman says movers damaged furniture
Action 9: Customer upset by early cancellation fee
Action 9: BBB releases Dirty Dozen list
Action 9: Conflicting reports of used car bothers man
Action 9: Woman's home loan sold, payment lost
Action 9: Man says he was duped by fake handbag
Action 9: Persistence pays off for local couple
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