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Wednesday, June 19, 2013 | 10:56 a.m.

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Action 9: Woman says uptown hotel didn't follow through

A local woman said an uptown hotel did not hold its end of the bargain when guests at a big event were left hungry. She said she ordered more than two dozen trays of food, but only received eight. Tracy Galloway is the organizer of urban inspiration awards honoring leaders ...

Action 9: Woman says new roof give her first problems in 52 years

A Statesville woman said she never experienced any problems with her home's roof in the 52 years that she lived there until she had a new one put on, but the contractor refused to come back and make repairs. Mary Pickens had a new roof installed on her tiny four ...

Action 9: Realtor says calls went to voice mail with phone service

"It seems 100 percent of my calls go to voice mail," Wilkinson said. Wilkinson said it started last November when she renewed her Sprint contract and got new phones. She said Sprint told her they were upgrading to a 4G network and taking out towers. "They say there is a ...

Action 9: Surveyor fails to subdivide lot

A woman paid a local surveyor hundreds of dollars to subdivide her parents' family lot. After months with no answer or work done she became fed up. Iris Stafford has plans to fix up her parents crumbling old house. "The foundation is gone in the living room and dining room ...

Action 9: Woman says company neglected to mow neighbor's yard

A Charlotte woman said her neighbor's yard became an eyesore after he put it up for sale. Her neighbor is serving overseas and the listing company refused to take any responsibility for the yard, so she called Action 9 for help. When Jesse Blair opens her front door, she sees ...

Action 9: Woman says she was taken in by scheme targeting job seekers

One local woman thought she hit the jackpot when she was immediately offered a high-paying job on monster.com, but instead she was part of a scheme, targeting people in need of a job. Stephanie Black has been looking for work. She posted her resume on monster.com, a well-known job-listing website. ...

Action 9: Woman calls bouquet delivered for Mother's Day 'skimpy'

A local woman ordered a bouquet of flowers for her mother for Mother's Day from a Gastonia florist, but she was disappointed by the bouquet that was delivered. She tried to get the flower shop to deliver another bouquet, but after a few phone calls, she didn't hear from the ...

Action 9: Local woman says bank refused to transfer money

A local woman was in danger of losing her home even though she paid her mortgage on time every month. Her bank said the money was in the wrong account, but refused to transfer it. We talked to Avery Kent at her home. "These weeds are horrible this year," said ...

Action 9: Man says someone stole business card information, spent $4,500

John Adcock owns a small window company in Monroe and paid for everything using his business debit card -- until someone cloned his card and spent $4,500 at a Walmart. "I never lost the card, it never left my possession, but somehow someone obtained my information," Adcock said. Adcock filed ...

Action 9: Man waits nearly year for car to be repaired

A man said he waited nearly a year for his car after taking it to a local auto shop for repairs. He paid the mechanic nearly $900, but every time he called looking for it he got no response. "I get around walking mostly," said Michael Cathey. Cathey has been ...

Action 9: Woman gives $4,000 to company which tricked her

A local woman gave thousands of dollars to a company to help her prequalify for a home and fix her credit, but she never qualified and the business kept her money. Action 9 stepped in and found out the company's practices are now under investigation. Deshawna Talley already knew she ...

Action 9: Women spend $600 for missing portraits

Two Gastonia sisters spent nearly $600 for portraits of their newborn sons. When they returned to the department store for their pictures the studio had shut down. After endless calls and complaints they turned to Action 9 for help. Nehmaih Lampkin and Micah White are adorable 5-month-old cousins, born five ...

Action 9: Text messages telling of prize could be scam

Anyone who owns a cellphone most likely has received a text message claiming that they have won a big prize, but those messages will cost a lot more if you try to claim the cash. Action 9 broke down what to look out for and what to do if you ...

Action 9: Woman says company refuted promise to pay cancellation fees

The sign outside says Karen's Cakes. Inside, owner Karen Pharr is doing the only thing she's known for the past 38 years -- making cakes. "I wonder sometimes what I would have done if I hadn't started doing cakes," she said with a laugh. It was no laughing matter when ...

Action 9: Woman has no luck getting stolen $1,100 back on debit card

A thief stole a local woman's debit card information and spent more than $1,100. She tried to get her bank to reimburse the money she lost, but had no luck. "I have a couple of questions about my account," said Constance Houston. Houston has been calling her Credit Union to ...

Action 9: Woman learns lesson for future after issue with medical bill

A Charlotte woman was left with a nearly $300 hospital bill for a mammogram her insurance refused to pay. She later discovered the visit was outside her coverage area, but said the hospital never told her. She called Action 9 and learned a lesson for the future. In the past ...

Action 9: Couple happy after driveway repaired

Larry and Hollis Deason paid nearly $5,000 to have their asphalt driveway repaved two years ago. But they said a few months later, it started cracking. “I don't think I got what I paid for,” Larry Deason said. They said SMI Paving of Fort Mill gave them a one-year warranty ...

Action 9: Man tricked into investing $72,000 in fake metals scheme

A local man thought he invested $72,000 in precious metals, but he found out the broker he invested with is now under federal investigation. Action 9 found out about the mistake the victim made that he hopes others won't make. "All of these like this are precious metals that I ...

Action 9: Businessman given 15 days to move out of building after eviction

A local businessman was evicted from a Cornelius building after an incident involving an employee. He was given only 15 days to leave -- an almost impossible task. Diezel Krentz was left paralyzed from the knees down in a 2006 dirt bike accident but he refused to live off disability ...

Action 9: Man struggles with refurbished TV unaware of company's policies

A man turned to Action 9 after his refurbished TV broke just months after buying it. He called the company and even wrote letters, but could not get answers. Action 9 noticed the one mistake that could have saved him a lot of money. "This is the box my refurbished ...

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