Fonterra lost hundreds of millions of dollars on its investments in China and also had to pay a large arbitration settlement following a 2013 botulism scare. The company has a new leadership team, which is promising to turn things around, after both the chief executive and board chairman recently quit.
Fonterra is the world's largest exporter of dairy products and controls more than 80 percent of New Zealand's milk supplies. Its largest market is China, which uses New Zealand's sought-after milk powder to make infant formula.
New Chief Executive Miles Hurrell said Fonterra failed to meet the promises it had made to the more than 10,000 farmers who own the company under a cooperative structure.
"Throughout our business, we underperformed," he said.
Many farmers worry that Fonterra has lost touch with its agricultural roots by employing thousands of high-paid executives and making large, opaque investments in foreign markets.
Fonterra announced an after-tax loss of 196 million New Zealand dollars ($129 million) for the year ending July, compared to a profit in the previous year of $745 million New Zealand dollars ($489 million).
Much of the loss was due to a write-down of NZ$439 million on Fonterra's investment in China-based infant food company Beingmate.
Fonterra also lost NZ$232 million in an arbitration payout to Danone of France, for recall costs from the 2013 food scare. The recall was made out of concerns, which proved later to be untrue, that some Fonterra products supplied to Danone in Asia were tainted by bacteria that can cause botulism.
Board chairman John Monaghan said the company would be reviewing all its investments over the next few months, starting with its stake in Beingmate. Fonterra plans to reduce its debt by NZ$800 million, in part by selling some of its investments.
The results came during a year when farmers benefited from relatively high milk prices. One bright spot was that Fonterra's revenue was up 6 percent to NZ$20 billion thanks to the higher prices, despite a drop of 3 percent in the volume of products sold.
Former chief executive Theo Spierings announced in March he was quitting, followed by former chairman John Wilson who left in July. Spierings' compensation last year of NZ$8 million angered many farmers, who thought it was too high.
Monaghan said Hurrell's pay, which would be disclosed next year, would be "substantially less" than what his predecessor was paid and would be in line with market forces.
Chris Lewis, the dairy chairman for farmer's lobby group Federated Farmers, said in a statement that Fonterra must do better, something he's hopeful will happen under the new management.
"I hope those two have a new broom for the shop floor," Lewis said.
Hurrell said he saw an opportunity to turn the company's fortunes around.
"It's a tough job, and I don't hide from that," he said. "We've got a challenge in front of us."
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