• Action 9: Man says he couldn't book trip with timeshare

    By: Don Griffin


    CHARLOTTE, N.C. - A local man felt he'd hit his limit with a vacation time share company he'd joined.            

    He said he tried five times to book a trip with no success.

    Thomas Martin and his mother purchased a $7,000 Myrtle Beach timeshare in August.  He said they were told they could exchange it, around the world.

    "I’m supposed to be able to stay everywhere, Mexico. I'm supposed to be able to go there and enjoy ourselves,” Martin said.

    He said when they tried to book trips five different times through Wyndham Resorts, there was never any availability.

    "All these nice beautiful resorts they tell you about, hadn't been able to book anything," Martin said.

    Martin said Wyndham told him there were places available if he paid for his stay.

    He said that's when he asked out of the contract and for his nearly $1,700 deposit back.

    “They told us absolutely not,” Martin said.

    Action 9 got in touch with Wyndham.

    A representative said they were unable to meet the Martins' vacation needs based on the amount of points they purchased.

    They decided to provide a positive resolution and release the Martins from their contract and refund their deposit.

    Martin said he's learned a valuable lesson.

    "No more timeshares. Never again. Not going to tour one. We're not going to even go to a timeshare,” he said.

    Before you commit to a timeshare, know what you're really getting.

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    Action 9: Man says he couldn't book trip with timeshare