Ahead of Michael, roof repair companies still backed up after Hurricane Florence

CHARLOTTE, N.C. — As Hurricane Michael moves closer to the Florida Panhandle, local companies are still working on home repairs from Hurricane Florence three weeks ago.

The phones at H&S Roofing and Gutters in Charlotte have been ringing off the hook since Hurricane Florence brought heavy rain and strong winds to the area. Thousands of people have called the company after spotting water leaking into their homes from the roof or through a crack.

[TRACKING MICHAEL: Hurricane Michael to intensify as it nears Florida]

Owner Ned Arthur said crews are still working on service orders from three weeks ago.

It takes his company up to five weeks to get an estimate and another two to three weeks before repairs can begin.

"Our backlog is so large at this point in time, and we're working as hard as we can,” Arthur said. “But there's no way we're going to be able to get to all the people who requested service before this storm shows up."

Before Michael hits, make sure your gutters are clear, so water can flow away from the home. If you notice a leak, find the source of it and try to catch the water with a bucket as close to the source, instead of letting it come through the ceiling before collecting it on the floor.

Many homeowners end up paying out of pocket to repair a leak or crack if the cost is close to the amount of their insurance deductible. Don't let that keep you from calling for a repair though, before the leak or crack gets bigger.

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