American Airlines to start booking flights at full capacity Wednesday

American Airlines to start booking flights at full capacity Wednesday

American Airlines said starting Wednesday it will begin booking flights at full capacity.

The company is adding a handful of changes to ensure passenger safety in response.

After every flight, the airline says a crew sanitizes the aircraft wiping down seats, tray tables and seat belts.

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Once a week, the airline also applies an electrostatic spray that kills nearly 100% of viruses and bacteria within 10 minutes.

Passengers also need to verify they are symptom-free by completing a health questionnaire before getting a boarding pass.

Some passengers said the process is easy and not intrusive.

“I think taking any precaution is prudent, and so I think that any action is better than inaction,' passenger Marc Barnes said.

Channel 9 has covered countless complaints of passengers packed tight on flights, but the company’s vice president said people should not be worried.

“All of these processes that have been added throughout this crisis, leading up to this moment, they are designed to ensure the safety of our passengers and our team members on our flights,” Ralph Lopez Massas said.

COVID-19: American Airlines now checks employees temperatures

Some passengers said the process is easy and not intrusive.

“I think taking any precaution is prudent, and so I think that any action is better than inaction,' passenger Marc Barnes said.

Channel 9 has covered countless complaints of passengers packed tight on flights, but the company’s vice president said people should not be worried.

“All of these processes that have been added throughout this crisis, leading up to this moment, they are designed to ensure the safety of our passengers and our team members on our flights,” Ralph Lopez Massas said.

They said that’s mainly due to American’s hub and its push to increase flights.

Airport officials also said COVID-19 has highlighted areas they need to improve on, including the lobby expansion, because it’s too small to accommodate social distancing.

What to expect at Charlotte Douglas

Before reaching the terminal

  • Arrive early
  • Parking available in hourly deck

Inside the terminal

  • Wear a face covering
  • Wash your hands
  • Practice social distancing
  • Be patient

CLT preparations

  • Temporary markings for social distancing have been added to TSA queue lines.
  • Digital signage is in place sharing the airport’s safety measures and what passengers should do while traveling to remain safe.
  • Plastic screens have been installed at service counters and parking toll plaza cashier booths.
  • Housekeeping and airport staff clean daily and conduct nightly deep cleanings at the terminal and on busses.
  • The Aviation Department has established an internal Experience Recovery Team, which continues to review every aspect of the airport’s operation. The team is implementing short-term and long-term measures to help keep passengers safe.

For more information, visit the airport’s COVID-19 Travel Update webpage.

American Airlines to ask travelers to submit COVID-19 health questionnaire at check-in

If you’re planning on flying somewhere soon, get ready for an additional step during check-in.

Starting Tuesday, if you fly American Airlines, you will have to answer a few questions before you even get to security.

You will have to fill out a questionnaire either at a kiosk or on your phone. Passengers who spoke with Channel 9 said it’s easy and not intrusive.

It covers three areas including whether passengers have experienced COVID-19 symptoms, or been exposed to someone who recently tested positive.

Passengers also need to confirm they will wear a face covering on their flight.

Other airlines are adopting the survey, but each will have its own policy for those who refuse to complete it.

This is the latest change from American Airlines.

The airline is enhancing its cleaning procedures. They are working to get accredited from the Worldwide Cleaning Industry Association by the end of the year.

Airport officials said passenger traffic is increasing at Charlotte Douglas Airport each week.