City Council received more than a dozen e-scooters complaints in 4 months

City Council received more than a dozen e-scooters complaints in 4 months

CHARLOTTE, N.C. — People have complained about electric scooters to the Charlotte City Council more than a dozen times in the last four months.

There are rules and fines in place, but some people said they're not enough.

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Although the scooters are popular, the top complaint was that riders leave them blocking sidewalks and parking lots.

There are also some complaints about too many riders under the age of 18. One woman said a scooter hit her.

In January, council members approved the following rules: 

  • Riders must be at least 18 with a driver's license to use a scooter
  • Only one person can ride at a time
  • The max speed limit is 15 mph
  • Riders must leave a six-foot path when they park a scooter on sidewalks
  • Riders cannot use scooters on certain uptown sidewalks along parts of College, Stonewall, 7th and Church streets

Anyone caught breaking any of the rules can face a $25 penalty, and the fine doubles if it's not paid within 30 days.

Channel 9 learned it's not just a Charlotte problem, other scooter programs like Denver and Chicago have similar complaints.

If you have a complaint about e-scooters, call 311.