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FAQ: Action 9 answers your questions about federal tax refunds

Many people said they filed taxes months ago -- even before the pandemic -- but that they’re still waiting for their federal tax refund. So Action 9′s Jason Stoogenke made up a list of questions and answers for you.

Where’s my federal tax refund?

The good news is the IRS knows there’s a backlog and says it’s working on it. The bad news is there’s still a backlog.

You have to remember, a lot of IRS employees, like workers elsewhere, are working remotely. And there’s just some IRS work they can’t take home, especially for privacy and security reasons.

People who filed electronically should be in better shape than people who filed paper returns, and people who don’t have any issues with their returns should be in better shape than people who need reviews.

How does the IRS plan to make it up to me?

The IRS plans to pay millions of Americans interest on their tax refunds.

Who gets interest on the refund?

Anyone who 1) filed on time (i.e., by July 15) and 2) didn’t get a refund before April 15 should get interest.

How much should the average taxpayer expect in interest?

About $18.

Will I get the interest ‘with’ my refund?

Probably not. The IRS may send you your refund and the interest separately, so don’t be alarmed if your refund comes first and doesn’t have the extra money tacked on.

Does that interest count as income?

Yes. Expect to pay taxes on it next year.

Should I call the IRS if I have questions?

The IRS says on its website, under Where’s My Refund, not to call the agency. The agency says it still has limited people answering the phones.