CHARLOTTE, N.C. — A flight attendant on an international flight out of Charlotte was acting erratic but was not removed from the plane despite objections from the flight crew, according to an affidavit filed in federal court.
A criminal complaint filed in federal court late last week charges Joanne Snow with interfering with a flight crew and assault, resisting or impeding a federal officer. The charges involve incidents on two flights last week.
The affidavit, written by a federal air marshal, alleges that flight attendants notified officials before the flight on Nov. 23 to Frankurt, Germany that Snow was acting irrationally and in a manner that "caused concern for the safety and security of the flight.” The marshal claimed Snow admitted she was "crazy" and a "train wreck."
The crew members requested Snow not work on the flight but "American Airlines management did not remove her from work status," according to the affidavit.
Channel 9 reached out to American Airlines Monday and received the following statement:
"We are aware of the incident, along with the subsequent criminal complaint, and take this matter very seriously. We are cooperating fully with federal law enforcement in their investigation, and are working directly with our employees. The safety and security of our customers and employees is always the top priority."
The affidavit goes on to allege that Snow "physically assaulted," "shoved" and struck people with an "open palm."
Officials said she was disruptive for the duration of the flight.
Snow and the same flight crew were assigned to another flight departing Frankfurt on Nov. 25.
"Snow appeared to be mentally unstable this entire flight as well," according to the affidavit.
Snow was scheduled to appear in court Monday morning but the appearance was canceled.
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