CHARLOTTE, N.C. - A woman was home alone on Monday morning when she heard someone knocking on the door.
When she didn't answer, the suspected burglars assumed no one was home and they broke in.
Eyewitness News went back to that same door several hours later to find out what happened next.
"She feels nervous and doesn't want to talk," said Gabriel Lorea, the woman's employer.
It was Lorea who met Eyewitness News at the door. He said the woman who works for him was there, but was still too shaken up to talk.
"They came and knocked on the door and rang the bell like crazy... she didn't open the door," said Lorea.
When she didn't answer, the suspects smashed the front window and then climbed in. The woman heard them of course, and went into a closet with her cellphone and she was frantically calling 911, using her limited English to try and get help.
"She knows how to say help and that's when they heard her and they opened the door. They kicked the door in and pointed the gun at her," said Lorea.
Of course, he told Eyewitness News that she was terrified – sure the suspects would pull the trigger if she moved at all. But he also believes when they saw her on her cellphone they grabbed an XBox and a few other things and took off.
The woman told police that the suspects were young, possibly teenagers, but they were gone by the time officers got there.
The case is now in the hands of robbery detectives who are working on leads while Lorea is quietly hoping they turn up something.
"She's not doing too well. I hope they get caught," Lorea.