Walmart outsourcing means layoffs for nearly 600 employees in Charlotte

CHARLOTTE, N.C. — Retail giant Walmart Inc. will lay off hundreds in Charlotte starting later this year as it outsources its finance and accounting operations.

The retailer filed a Worker Adjustment and Retraining Notification with the N.C. Department of Commerce this week, stating a permanent closure of a Walmart division in Water Ridge will result in about 569 layoffs. Walmart signed a 12-year lease in 2015 to occupy the full 107,545-square-foot building at 2118 Water Ridge Parkway, where it operates several units, including finance and accounting.

The work done by the affected divisions are being outsourced to Genpact, a professional services firm that last year opened a digital innovation hub in Bentonville, Arkansas, Walmart’s headquarters city. A news release from Genpact in November said the company was working with Walmart “to transform (its) finance and accounting back-office operations.”

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