CHARLOTTE, N.C. — Seluleta Glenn fell victim to ATM skimming at the Cashpoints on Eastway Drive, but she said her credit card company, Direct Express, didn’t believe her.
The skimmer stole $700 from Glenn’s account.
"I'm a single mom taking care of four kids," Glenn said.
Direct Express said the loss of funds was her responsibility.
"Really upsetting, because that's not a little bit of money to sweep up underneath the rug," Glenn said.
She contacted Action 9 investigator Jason Stoogenke for help.
Stoogenke emailed the State Employees Credit Union, which runs Cashpoints ATMs, and the credit union said there was a skimmer on the ATM.
Stoogenke told Comerica, which is the bank that operates Direct Express, and it gave Glenn a refund.
>> Reading this story in our app? The new "Follow the Lead" feature allows you to tap the blue tag indicated with a '+' to subscribe to alerts on the very latest breaking news updates.
© 2020 Cox Media Group