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Technical difficulties reported for Duke Energy customer service lines

CHARLOTTE, N.C. — Customers who are calling Duke Energy customer service lines Thursday night may experience a busy signal. The power company is aware of the issue and are working to resolve it.

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Customers without power should visit DukeEnergyUpdates.com for the most current information.

[CLICK HERE for power outage map]

"We apologize for the inconvenience," the company said on its website

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