CHARLOTTE, N.C. — Time Warner Cable is going all digital this summer. It's going to start transferring stations in June. It plans to wrap up in August.
It isn't saying which stations will be first. They will run a crawl along the bottom of those channels about seven days ahead of time, saying that channel is about to switch.
Some of the 480,000 customers in the Charlotte area may be wondering whether they will still be able to watch your TV, or whether you have to do something special to keep all of your channels. So Action 9's Jason Stoogenke asked TWC.
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He said:
- STEP 1: Check each of your TVs.
- STEP 2: See if it has a cable box or digital adapter.
- STEP 3: If it does, you don't have to do anything else. If it doesn't, you'll need a box or adapter for that TV.
If you need a cable box or digital adapter:
Boxes have more features than digital adapters and are more expensive. They start at $10.25 each per month. Adapters cost $2.75 each per month.
But TWC is offering free adapters to existing customers. Customers who don't have any cable box or digital adapter right now are only entitled to two freebies. Everyone else can get as many as they want.
The box must be requested by Dec. 10, 2015. Customers won't have to pay until Aug.11, 2016. To get a digital adapter, do one of the following:
- Call 1-844-233-9769
- Go online http://www.TWC.com/digitaladapter
- Stop by TWC store near you FIND ONE HERE: http://www.timewarnercable.com/en/support/twc-stores.html
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