CHARLOTTE, N.C. — Orange construction cones are what Gloria Ussery had to look at in her front yard for three weeks since a city contractor started replacing her water meter and then stopped.
“I don't know what is the problem, why they won't come back,” she said.
Action 9 pulled back a board covering the meter and found a hole a foot deep filled with water.
She complained to CMUD. She said a city worker left a note on her door promising to finish the job but never did. Ussery said she called back six times.
“My concern is somebody, kids in this neighborhood playing around, might get hurt,” Ussery said.
“I'm just tired of calling them and I just want something done before something happens,” she said.
Action 9 got in touch with CMUD. A spokesperson said that while doing the work at Ussery’s home, their contractor hit a water line and caused a minor leak. She said it was deemed a non-emergency and given a low priority for repair.
But one hour after Action 9’s contact, CMUD called Ussery.
That same day, a CMUD crew repaired the meter and Ussery’s yard.
She said the crew worked late into the night to finish.
“I think they did a good job,” Ussery said. “I really do, considering the condition it was in.”