CHARLOTTE, N.C.,None — A Charlotte woman said movers scratched her bed frame and then claimed the damage was already there.
Becca Amrani hired movers to put her belongings in storage and said her wooden bed frame got damaged in three places.
When Amrani reported the damage to the moving company, Two Men and a Truck, she said it refused to do anything, saying she signed a prior damage report acknowledging the scratches were already there.
But Amrani said the bed had no scratches before the move.
“It was in brand-new condition,” she said.
The prior damage report she signed was a blank form movers required her to sign before the move. She said they told her if they noticed damage during the move, they would note it on the form.
“I didn't think that was a very good idea at the time, but they told me they couldn't start loading anything until I signed everything, so I went ahead and signed it,” Amrani said.
Amrani said at the end of the move, she pointed out the scratches to the movers, who filled out a damage report, but claimed they never turned it in.
Her second mistake was not getting a copy of any of the paperwork.
So Action 9 contacted Two Men and a Truck. The local office disputed Amrani’s allegations and then referred Action 9 to its Michigan home office, which took action.
After Action 9 got in touch with the movers, they agreed to pay the full repair cost of Amrani’s furniture even though they said it was above the legal liability"
Amrani is now happy but tells anyone making a move to know what they're signing.
“If anything seems fishy, just stop and call the movers office,” she said.