HOUSTON (AP) — American Airlines says it has grounded a flight attendant who got into a verbal confrontation with a passenger after the flight attendant took a baby stroller away from another passenger.
Spokeswoman Leslie Scott says the airline is looking into whether the male flight attendant violently took away the stroller from the female passenger just before she boarded a Friday flight from San Francisco to Dallas. He has been removed from duty in the meantime.
A video taken by a passenger and posted on Facebook shows the sobbing woman holding a small child and saying, "You can't use violence with baby."
The incident comes less than two weeks after video of a man being violently dragged off a United Express flight sparked widespread outrage.
Later, an unidentified male passenger confronts the flight attendant, telling him, "You do that to me and I'll knock you flat." The flight attendant responds with "Hit me. Bring it on."
Lawmakers are working on a bill called “The Passenger Bill of Rights,” Which will change how airlines treat passengers.
The bill would set minimum payments airlines have to make to travelers who are bumped from flights. It would also prevent crew members from physically removing fliers.
Some worry unnecessary regulation could drive up ticket prices.
(Video of confrontation on American Airlines)
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