CHARLOTTE, N.C. — Some members of Fitness Connection in Raleigh said they discovered charges amounting to thousands of dollars to their bank and credit cards -- something the fitness company is blaming on a processing error.
Jeff Skeen, chief executive officer of Titan Fitness, the parent company of Fitness Connection, said Wednesday that Visa customers being charged an annual maintenance fee of $29.99, were inadvertently charged $2,900 by a third-party credit card vendor.
Anyone affected by the charge should send their name, phone number, the name and location of their fitness club, the amount they were charged and a copy of their credit card or bank statement showing the charge to refund@jonasfitness.com.
Fitness Connection is located in three states, with 13 locations in North Carolina.