Republic Services launches dedicated customer service line for Catawba County

NEWTON — Republic Services now has a dedicated line for residents in Catawba County to reach them about trash pickup and account services.

For inquiries about pickups, your account, or services, customers in Catawba County can contact Republic Services in two ways:

  • A Catawba County phone line: 828-256-2137
  • A Catawba County email address: CatawbaCountyNC@republicservices.com

The phone and email lines are intended to connect residents with a dedicated team familiar with Catawba County operations and services.

The phone line will be available from 9 a.m. to 5 p.m. on weekdays.

Depending on wait times, callers will have the option to request a callback rather than remain on hold, with most wait times or callbacks occurring within 5 minutes or less.

Residential curbside collection service is available in all unincorporated areas of the county through an agreement with Republic Services.