Some 911 calls could be routed to different agency's call center

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DAVIDSON, N.C. — Davidson police said some 911 calls that are supposed to be routed to its call center could be taken by another center.

[ALSO READ: Charlotte spent millions planning for communications center that's now in question]

Callers that use voice over internet protocol, which is a method of transmitting sound as data over the internet, allowing for inexpensive phone conversations, could run into this problem, police said.

In the video at the top of this webpage, police address this concern.