Inside The Ballantyne resort's multimillion-dollar makeover

CHARLOTTE, N.C. — An extensive, multimillion-dollar makeover has given The Ballantyne a fresh look going into its 18th year of operation.

Owner Northwood Hospitality recently wrapped a six-month project at that Marriott-branded hotel, which revamped guest rooms, its meeting spaces, lobby and spa. It marks the first extensive renovation since the facility opened

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The goal was to create a sense of being, place and purpose with its contemporary luxury feel, says Raj Radke, general manager.