WSOC-TV/WAXN-TV Closed Captioning Hotline

If you have concerns regarding closed captioning, we can be reached several ways: 

*All calls/faxes/emails made to this hotline phone number/fax/email will be answered within 24 hours or the next business day. For written complaints however, it may take us up to 30 days to respond. 

Closed Captioning Hotline Phone: 704-335-4786
Closed Captioning Hotline Fax: 704-335-4961
Closed Captioning Hotline Email: or

For written closed captioning complaints, please address correspondence to:

Kay Hall, Program Director
WSOC-TV/WAXN-TV Street address: 1901 N. Tryon St., Charlotte, NC 28206
WSOC-TV/WAXN-TV Mailing address: P.O. Box 34665, Charlotte, NC 28234