WSOC-TV / WAXN-TV Closed Captioning Hotline
If you have concerns regarding closed captioning, we can be reached several ways:
*All calls/faxes/emails made to this hotline phone number/fax/email will be answered within 24 hours or the next business day. For written complaints however, it may take us up to 30 days to respond.
Closed Captioning Hotline: 704-335-4732
Closed Captioning Hotline Fax: 704-335-4961
Closed Captioning Hotline Email: wsoccaptioninghotline@wsoc-tv.com or waxncaptioninghotline@waxntv.com
For written closed captioning complaints, please address correspondence to:
Ted Hand, Chief Engineer
WSOC-TV/WAXN-TV Street address: 1901 N. Tryon St., Charlotte, NC 28206
WSOC-TV/WAXN-TV Mailing address: P.O. Box 34665, Charlotte, NC 28234
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