The Erica Parsons Story: County-by-county child protection resources

North Carolina Resources

Child Protective Services

CPS helps prevent further harm to children from intentional physical or mental injury, sexual abuse, exploitation or neglect by a person responsible for a child’s health or welfare.

https://www.ncdhhs.gov/divisions/social-services/child-welfare-services/child-protective-services

Children’s Advocacy Centers in NC

Each center is an independent agency, providing services for abused children, and relies on their local communities for support.

https://cacnc.org/

(336) 886-4589

Prevent Child Abuse North Carolina

Prevent Child Abuse NC ensures that prevention is a priority in North Carolina and that all communities have the knowledge, skills, and resources to prevent child abuse and neglect at the local level.

https://www.preventchildabusenc.org/

919-829-8009

North Carolina Child Treatment Program

To find a therapist who has been professionally trained to address the impact and behaviors a child may display because of abuse or trauma (such as physical abuse, witnessing the abuse of their parent or loss of a beloved parent/relative), click “Locate”

https://www.ncchildtreatmentprogram.org/

1-844-622-8748

Childhelp NC

Our goal is to meet the physical, emotional, educational, and spiritual needs of abused, neglected and at-risk children.

https://www.childhelp.org/states/north-carolina/

1.800.4.A.CHILD (1.800.422.4453).

Task Force on Child Abuse Prevention – NCIOM

Responsible for developing a statewide strategic plan to prevent child abuse and neglect. The goal is to prevent child maltreatment from occurring in the first place.

https://nciom.org/

919.445.6500


South Carolina Resources

SC Department Of Social Services - Child Protective Services

Child Protective Services (CPS) is the part of DSS that investigates reports of child abuse and neglect by parents, guardians, and caregivers.

https://dss.sc.gov/child-well-being/child-protective-services/

1-888-CARE4US or 1-888-227-3487

South Carolina Network of Children’s Advocacy Centers

Empowering SC Communities & Children’s Advocacy Centers to deliver a best practice response to child abuse.

https://www.cac-sc.org/

803-576-7250

S.C. Department of Children’s Advocacy

Champions advocacy, accountability and service to improve outcomes for children served by state agencies in South Carolina.

https://childadvocate.sc.gov/

803-734-3176

Resource Library: https://childadvocate.sc.gov/resource-library

Childhelp SC

Engaging primary prevention program informs children about strategies to stay safe in any situation and helps build and strengthen communities devoted to their protection.

https://www.childhelp.org/states/south-carolina/

1.800.4.A.CHILD (1.800.422.4453)

Children’s Trust of SC

Is the statewide organization focused on the prevention of child abuse and neglect.

https://scchildren.org/

803-733-5430

Thompson Child & Family Focus

The Charlotte, NC-based, nationally accredited nonprofit agency empowers children and families through therapy, education and prevention-based care. Thompson has five locations specializing in clinical and behavioral treatment, developmental education and proactive care.

https://www.thompsoncff.org/

(704) 536-0375


Alexander County

The Alexander County Department of Social Services - Child Protective Services

Administers federal, state, and county programs focused on improving the well-being and self-sufficiency of our citizens. We strive to protect vulnerable people (children, older adults, and disabled) from abuse, neglect, and exploitation.

https://alexandercountync.gov/dss/child-protective-services.php

828-352-7603

Children’s Advocacy Center - Dove House

Non-profit organization that supports the investigation, prosecution, and therapy / follow-up of reported child sexual abuse/assault cases in Iredell and Alexander Counties, all from a safe and child-friendly facility.

https://dovehousecac.org/

704-883-9814


Anson County

Anson County Department of Social Services

Mission is to partner with families in achieving economic well-being, safety and permanence within our community by providing access to affordable health care and better nutrition, protecting vulnerable children and adults, strengthening and preserving families and helping people deal effectively with life’s challenges.

https://www.dcfoffices.org/office/nc_28170_anson-county-department-of-social-services

(704) 694-9351

Children’s Advocacy Center - The Butterfly House

A facility of Atrium Health Stanly - offers children who may be victims of abuse, a safe environment to receive emotional and physical support. We serve Stanly, Montgomery, Anson and Richmond counties.

https://atriumhealth.org/medical-services/childrens-services/locations/detail/butterfly-house-childrens-advocacy-center

980-323-4625


Ashe County

Children’s Advocacy Center - Blue Ridge Children’s Advocacy Center

Through coordinating and consolidating the efforts of various agencies who investigate and intercede in child abuse cases, Children’s Advocacy Centers provide necessary services to child victims and their families, reducing multiple interviews and lessening the trauma child victims endure.

https://www.brcac.org/

(828) 963-9777

Ashe County Dept. Of Social Services

The mission of the Ashe County Department of Social Services is to assist families and individuals by helping them maintain, and/or enhance their quality of life; to prevent abuse, neglect, and exploitation of vulnerable people in the community.

https://www.dcfoffices.org/office/nc_28640_ashe-county-department-of-social-services

(336) 846-5719

Partnership of Ashe | “Creating Hope. Together”

Providing education, empowerment, and support for children, adolescents, and teens to work toward ending the cycle of domestic violence and sexual assault.

https://ashechildren.org/

(336) 982-4588


Avery County

Children’s Advocacy Center - Blue Ridge Children’s Advocacy Center

Through coordinating and consolidating the efforts of various agencies who investigate and intercede in child abuse cases, Children’s Advocacy Centers provide necessary services to child victims and their families, reducing multiple interviews and lessening the trauma child victims endure.

https://www.brcac.org/

(828) 963-9777

Avery County Department of Social Services - Child Protective Services

To be an advocate for and protector of the young, disabled, and aged citizens of Avery County. To be an agency that works as a team to administer services and public assistance programs in an efficient, timely, consistent, and professional manner.

https://www.averycountync.gov/departments/child_protective_services.php

(828) 733-8230


Burke County

Children’s Advocacy Center – SouthMountain Children & Family Services

Through multidisciplinary collaborations, CAC’s reduce the trauma children and families face during a child abuse investigation.

https://www.burkecac.org/

(828) 430-9949

Burke County Department of Social Services

Provides advanced level of social work that involves initiating and assessing reports of alleged child abuse, neglect and/or dependency, and providing legally mandated, non-voluntary protective services to children and families that are designed to ensure child safety and protect children from repeat occurrences of maltreatment.

https://www.burkenc.org/1217/Social-Services

828-764-9600

Children’s Home Society, Morganton

CHS specializes in education and prevention programs, family preservation, foster care and adoption. Parenting classes are offered. The goal of CHS is to be a compassionate advocate for families.

https://www.chsnc.org/

828-433-7498


Cabarrus County

Children’s Advocacy Center - Jeff Gordon Children’s Center

The Children’s Advocacy Center at Atrium Health Cabarrus is an agency established to address the issues surrounding child physical and sexual abuse in Cabarrus County.

https://atriumhealth.org/medical-services/childrens-services/jeff-gordon-childrens-center

(704) 403-3000

Department of Human Services - Cabarrus County

Adult and child protection, financial assistance, family services

https://cabarruscounty.us/departments/human-services

704-920-2277

Child Welfare Services

The Cabarrus County Department of Human Services Child Welfare division works to keep children safe, find family strengths and motivate positive change.

https://cabarruscounty.us/departments/child-welfare-services

704-920-1401

Brave Step

Empowers individuals who have been impacted by sexual violence.

https://bravestep.org/

(704) 361-5230

Resources: https://bravestep.org/resources/

Cabarrus County Schools

Tip sheets for Parents: Building Resilience in Children and Teens, Helping Your Child Heal From Trauma, Human Trafficking - Protecting Our Youth, Keeping Your Family Strong

https://www.cabarrus.k12.nc.us/Page/27923


Caldwell County

Caldwell County Children’s Advocacy Center –Robin’s Nest

Non-profit that coordinates resources to serve child victims of sexual and severe physical abuse

https://www.robinsnestcac.org/

828-754-6262

Caldwell Co. Department of Social Services

Mission is to protect vulnerable people--particularly children, older adults, and the disabled--from abuse, neglect, and exploitation.

https://www.caldwellcountync.org/social-services

(828) 426-8200


Catawba County

Children’s Advocacy & Protection Center of Catawba County

The Children’s Advocacy and Protection Center of Catawba County exists to build a community dedicated to the prevention of and the coordinated response to child abuse and neglect.

http://www.catawbacountycapc.org/

828-465-9296

Catawba County Social Services - Child Protective Services

We work to prevent social problems, maintain those unable to care for themselves, help the able-bodied become employed, protect children and adults from abuse and neglect, help children have permanent homes

https://www.catawbacountync.gov/county-services/social-services/family-children-services/child-protective-services/

(828) 695-5600


Chester County

Palmetto Citizens Against Sexual Assault and Children’s Advocacy Center

Our mission is to promote quality direct services to victims of sexual abuse, and interpersonal violence including, crisis intervention, face to face support, legal advocacy, medical advocacy, transportation, information and referral, and to increase public awareness.

https://palmettocasa.org/

803-286-5232

Department of Social Services -Child Protective Services

Investigates reports of child abuse and neglect by parents, guardians, and caregivers.

https://dss.sc.gov/contact/midlands-region/chester/

(803) 377-8131

24-HR Abuse & Neglect Reporting Hotline:

1-888-CARE4US or 1-888-227-3487

Safe Passages Inc

Providing supportive services to victims of domestic violence, sexual assault and child abuse in York, Chester, Lancaster and Union Counties in South Carolina.

https://safepassagesc.org/

800-659-0977


Chesterfield County

Chesterfield C. Department of Social Services

To report known or suspected abuse or neglect of a child or vulnerable adult, call the SCDSS 24/7 Abuse & Neglect Reporting Hotline: 1-888-CARE4US or 1-888-227-3487

https://dss.sc.gov/contact/pee-dee-region/chesterfield/

(843) 623-2147

Pee Dee Coalition

A non-profit volunteer organization dedicated to the reduction of sexual assault, family violence, and child abuse and to the needs of its victims.

https://peedeecoalition.org/

843.669.4694


Cleveland County

The Children’s Advocacy Center of Cleveland County

Mission is to coordinate a collaborative multi-disciplinary approach to investigating child abuse cases in Cleveland County, NC

http://www.cac-cc.org/

704-600-6024

Department of Social services - Child Protective Services

Strives to ensure safe, permanent, nurturing families for children by protecting them from abuse and neglect while attempting to preserve the family unit

https://www.clevelandcounty.com/ccdss/child-protective-services.htm

(704) 487-0661

Abuse Prevention Council

The Counseling Program at APC provides professional counseling services to meet the needs of adult and teen victims who have experienced Childhood Sexual Abuse in addition to other crises.

Crisis Hotline: 704.481.0043

https://www.abusepreventioncouncil.org/

704-487-9325


Gaston County

Children’s Advocacy Center – The Lighthouse CAC

Provides a child-friendly, safe and neutral location for forensic interviews to take place. Law enforcement and Child Protective Services investigators are part of an investigating team for children who are alleged victims of abuse. It is also a place where the child and non-offending family members receive support, crisis intervention and referrals for mental health and medical treatment.

https://www.thelighthousecac.com/

704-862-6761

Children & Family Services - Social Services Division

Services include assessing abuse, neglect and dependency reports and making referrals for appropriate services within HHS and for services from other agencies.

https://www.gastongov.com/government/departments/health_and_human_services/social_services/children_and_family_services.php

704-866-3000

Community Child Protection Team (CCPT)

Promotes a community-wide approach to reviewing and/or addressing problems/concerns associated with child abuse and neglect and seeks ways to protect children from preventable deaths.

https://gaston.granicus.com/boards/w/611252dc4b79d0a7/boards/14030

(704) 866-3196


Iredell County

Children’s Advocacy Center - Dove House

Non-profit organization that supports the investigation, prosecution, and therapy / follow-up of reported child sexual abuse/assault cases in Iredell and Alexander Counties, all from our safe and child-friendly facility.

https://dovehousecac.org/

704-883-9814

Iredell Co. Social Services - Child Protective Services

· Assesses information in relation to law

· Investigates allegations and determines if child is abuse neglected, or dependent

· Provides services to protect child and abusive/neglectful conditions if substantiated

· Receives referrals

https://www.co.iredell.nc.us/299/Social-Services

704-873-5631

Pharos Parenting

Building hope for children and families through education, counseling and intervention programs to end the cycle of child abuse and neglect

https://pharosparenting.org/

(704) 878-2227

Iredell Co. Sheriff’s Office - The Iredell County Special Victims Unit

Investigates all reports of:

- Child physical abuse

- Domestic violence

- Neglect

- Elder Abuse

- Sexual assault

http://www.iredellsheriff.com/592/Special-Victims-Unit

704-878-3180


Lancaster County

Palmetto Citizens Against Sexual Assault and Children’s Advocacy Center

Our mission is to promote quality direct services to victims of sexual abuse, and interpersonal violence including, crisis intervention, face to face support, legal advocacy, medical advocacy, transportation, information and referral, and to increase public awareness.

https://palmettocasa.org/

803-286-5232

Child Protective Services (CPS)

Investigates reports of child abuse and neglect by parents, guardians, and caregivers.

https://dss.sc.gov/contact/midlands-region/lancaster/

(803) 286-6914

24-HR Abuse & Neglect Reporting Hotline:

1-888-CARE4US or 1-888-227-3487

Safe Passages, Inc.

Provides supportive services to victims of domestic violence, sexual assault and child abuse in York, Chester, Lancaster and Union Counties in South Carolina.

https://safepassagesc.org/

800-659-0977


Lincoln County

Lincoln County Coalition Against Child Abuse

Citizen-based organization dedicated to preventing child abuse and neglect in all forms and providing intervention and treatment

http://www.cac-lincolncounty.org/

704-736-1155

Department of Social Services - Child Protective Services

Responsible for investigating or assessing any report of child abuse, neglect, or dependency received by the agency that fits the legal definition set by the North Carolina Legislature.

http://www.lincolncounty.org/2152/Child-Protective-Services-CPS

704-736-8678


Mecklenburg County

Children’s Advocacy Center – Pat’s Place

Coordinates the investigation, treatment and prosecution of the most serious cases of child abuse in Mecklenburg County. We provide a physical environment where a child’s well-being is our first priority and break the cycle of abuse through training, education and community outreach.

http://www.patsplacecac.org/

704-335-2760

Mecklenburg Co. Department of Social Services- Child Protective Service

Designed to protect children from further harm and improve parental/caretaker abilities in order to assure a safe and nurturing home for each child.

https://www.mecknc.gov/dss/adopt/Pages/ChildProtectiveServicesInvestigationandIn-HomeServices.aspx

To report child abuse, neglect or human trafficking: 980-31- HELPS (43577)

For general inquiries about Child Protective Services: 980-314-7700

Mecklenburg County Youth and Family Services

Provides services and information to protect children by strengthening the capacity for self-sufficiency of families whose children’s health, welfare and safety are at risk.

https://www.mecknc.gov/dss/admin/Pages/YouthandFamilyServicesDivision.aspx

CMPD Crimes Against Children Unit

Prevents juvenile maltreatment, objectively investigate allegations of crimes committed against victim juveniles 15 years old and younger, and hold suspects accountable for their criminal actions based on probable cause.

https://charlottenc.gov/CMPD/Organization/Pages/InvestSvcs/Crimes-Against-Children.aspx

Mecklenburg Child Abuse Prevention Team

A group of child-serving organizations and individuals who have joined forces to help build public awareness around the issue of child abuse awareness and prevention.

https://www.meck4kids.org/about

To report abuse: 980-314-3577 or 980-31-HELPS

CMS School Social Work

To promote academic achievement by supporting and linking students and families with school-based and community resources. This includes: Consultation regarding school law and policies related to truancy, child abuse & neglect, and homeless education.

https://www.cms.k12.nc.us/cmsdepartments/social-work/Pages/default.aspx

980-343-6601

Children’s Home Society

CHS specializes in education and prevention programs, family preservation, foster care and adoption. Parenting classes are offered. The goal of CHS is to be a compassionate advocate for families.

https://www.chsnc.org/

704-334-9955


Richmond County

Richmond Co. Co. Department of Social Services - Child Protective Services

Provide services to children and their parents/caretakers in response to reports of suspected abuse, neglect, or dependency. CPS social workers assess the degree of risk to the child, work with law enforcement agencies and initiate court action when necessary.

https://www.richmondnc.com/150/Child-Protective-Services

910-997-8400

Richmond Co. Partnership for Children

Nonprofit working to combat abuse by offering parenting circles for parents to manage pandemic stressors.

https://smartstartrichmond.org/

910-997-377

Children’s Advocacy Center - The Butterfly House

A facility of Atrium Health Stanly offering children who are possible victims of abuse, a safe environment to receive emotional and physical support from a team of caring and experienced professionals. We serve Stanly, Montgomery, Anson and Richmond counties.

https://atriumhealth.org/medical-services/childrens-services/locations/detail/butterfly-house-childrens-advocacy-center

980-323-4625


Rowan County

Children’s Advocacy Center - Prevent Child Abuse Rowan

A group of dedicated individuals seeking to end child abuse in Rowan County by building a citizen-based network to organize child abuse prevention and education efforts and advocate on behalf of our children.

https://preventchildabuserowan.org/

704-639-1700

Rowan Co. Department of Social Services - Child Protective Services

A unit within DSS that assesses abuse, neglect, and dependency of children from birth to 18 years of age.

https://www.rowancountync.gov/1155/Child-Protective-Services

Regular Hours:704-216-8499

After Hours: 704-216-8500

To Make An Abuse Report: 1-800-354-KIDS.


Stanly County

Children’s Advocacy Center - The Butterfly House

A facility of Atrium Health Stanly - offers children, who are possible victims of abuse, a safe environment to receive emotional and physical support from a team of caring and experienced professionals. We serve Stanly, Montgomery, Anson and Richmond counties.

https://atriumhealth.org/medical-services/childrens-services/locations/detail/butterfly-house-childrens-advocacy-center

980-323-4625

Stanly Co. Department of Social Services - Child Protective Services

North Carolina law establishes protective services for children from birth to age 18 who are suspected to be maltreated by a parent or caretaker

https://stanlydss.com/childrens-services/

Regular Hours: (704) 982-6100.

After Hours: (704) 986-3700


Union County, North Carolina

Children’s Advocacy Center - Turning Point /Tree House

Provides emergency and lifesaving resources for survivors of domestic violence, sexual assault, and child abuse. We offer a wide range of services at no charge to the client.

http://www.turntoday.net/

704-290-0163

Union Co. Department of Social Services – Child Welfare

Is committed to achieving safety, permanence, and well-being for children at risk for abuse, neglect, and dependency.

https://www.unioncountync.gov/departments/social-services/child-family-services/child-welfare

704-296-4300

Child Protective Services Intake Hotline: 704-296-6124

After Hours: 704-289-1591


Watauga County

Children’s Advocacy Center - Blue Ridge Children’s Advocacy Center

Children’s Advocacy Centers provide necessary services to child victims and their families, reducing multiple interviews and lessening the trauma child victims endure.

https://www.brcac.org/

(828) 963-9777

Watauga Co. Department of Social Service - Protective Services to Children

A program which investigates reports of suspected child abuse and neglect. The agency attempts to correct abusive or neglectful situations by methods ranging from counseling, day care or other services to the family to removing children from their homes through court action.

http://www.wataugacounty.org/App_Pages/Dept/SocialServices/home.aspx

(828) 265-8100


York County

Department of Social Services - Child Protective Services

Investigates reports of child abuse and neglect by parents, guardians, and caregivers.

https://dss.sc.gov/contact/midlands-region/york/

(803) 909-7446 or (803) 684-231

24-HR Abuse & Neglect Reporting Hotline:

1-888-CARE4US or 1-888-227-3487

Safe Passages Inc

Providing supportive services to victims of domestic violence, sexual assault and child abuse in York, Chester, Lancaster and Union Counties in South Carolina.

https://safepassagesc.org/

800-659-0977

Children’s Attention Home of Rock Hill

Offering temporary shelter, compassionate support and individualized care for every child.

https://attentionhome.org/

803-328-8871

Growing Home Southeast - Rock Hill and York

Key goal is to eliminate or significantly reduce identified risk factors for child abuse and neglect and to enhance protective factors in referred families that result in positive permanency.

https://growinghomese.com/

800-344-5498


Resources for Parents