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Is Outlook down? Widespread outage hits Microsoft apps

CHICAGO — A widespread outage hit Microsoft platforms including Outlook on Thursday, with many users encountering trouble using their email accounts and other errors across the tech giant’s suite of apps.

Nearly 130,000 users on outage tracker Downdetector reported problems accessing Outlook just after 1 p.m. ET.

New reports have since fallen, but many have said they couldn’t send and receive emails, or had trouble loading their inboxes altogether.

Thousands of others also reported issues with Microsoft’s workplace messaging app Teams, as well as its AI assistant Copilot and wider Microsoft 365 services. Microsoft acknowledged some issues customers were encountering on Thursday, and said it was investigating.

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