'He's fearing for his life,' woman told 911 operator after teen held hostage for 3 days

CHARLOTTE, N.C. — The caller was calm, but uneasy, as she told the 911 operator how a teenager escaped three days of torture and showed up at her home pleading for help

The caller said the teenager was shaken after he was tied and beaten at a home on Highlander Court in Charlotte.

"I have a young man here at my house and he's saying he had been tortured, and, uh, he was held hostage,” the caller said. “He's fearing for his life."

[Woman helps kidnapped teen tortured for 3 days: 'He was so scared']

The teenager's mother arrived moments later.

"What is wrong with your face?" the mother asked her son in the background of the 911 call.

"Ma, they've been torturing me," the teenager said.

"I know. I've been calling your phone for two days. I was about to call the police this morning," the mother said.

was in the background describing how he had been kidnapped in the middle of the night when his mother arrived.

"Can you ask him if he needs Medic?” the operator asked. “I need him to say yes or no if he needs Medic or not.”

“Yes, I might need it. Just bring 'em,” the teenager said.

The mother’s voice was full of fear and frustration as she told the operator what happened.

"Right around the corner, he says they had him hostage for two days,” the mother said. “Because I was going to call the police today because I've been calling his phone."

"Was it a kidnapping, or... Can you ask him?” the operator asked.

"Yes. It was kidnapping because, like I say, I've been trying to call his phone for the past two days and he hasn't picked up,” the mother said.

Carnis Poindexter Jr., 18; Monazha Thompson, 18; Mikkaala Lewis, 31; and Carnis Poindexter Sr., 52, are facing charges of robbery with a dangerous weapon, conspiracy to commit robbery with a dangerous weapon, communicating threats, kidnapping, and assault with a deadly weapon inflicting serious injury in connection to the boy's kidnapping.

The teen’s mother said he was friends with one of the suspects and voluntarily went to the house on Sunday.

Once he was inside, the mother said the four accused her son of stealing, tied him up and assaulted him.

"They just beat him. They beat him. They had bats, machetes. They had guns,” she said. “I'm worried about my son's safety, at this point."

The 911 caller told Channel 9 last week that some had trouble believing her.

“Some people say, ‘Oh that was a scam.’ It was not a scam. It was real. I've never seen fear in someone's eyes like that before,” the caller said.

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