Following numerous reports from Verizon customers who said they were receiving spam texts sent from their own number, Verizon said it has resolved the issue by blocking the source.
Verizon customers have lodged complaints about a recent spike in spoof texts informing recipients that clicking the provided link will allow them to claim a free gift as a thank-you for having paid their March bill.
In a statement to WTHR, Verizon said in part, “Verizon has blocked the source of the recent text messaging scheme in which bad actors were sending fraudulent text messages to Verizon customers.” Verizon added that there is “no indication of Russian involvement or that any of our customers’ phones were compromised.”
Verizon customers who receive any kind of spam text should copy the message and the number the message was sent from and text it to 7726 (SPAM) to assist in the company’s investigation, WTHR reported.
In addition, Verizon offers customers resources on how to protect accounts from smishing and spam text messages and how to report a fraud claim online.
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