None — (Cincinnati & Hickory, North Carolina; January 6, 2012) - Convergys Corporation http://convergys.com/ (NYSE: CVG), a global leader in relationship management http://convergys.com/vision/index.php, is seeking candidates for 140 new full-time positions at its contact center in Hickory, North Carolina.
Interested candidates from throughout the Catawba County area are invited to attend an on-site Job Fair from 10 a.m. to 2 p.m. on Wednesday, January 11 at Convergys, 1507 7th Street, SE. New employees will provide inbound customer service and sales support for a Convergys client in the telecommunications industry.
"The growth of a current client program has enabled us to provide new employment opportunities for job seekers in the Catawba County area," said Billie Coon, site leader for the Convergys contact center in Hickory. "In addition to solid customer service experience, we're looking for candidates with a strong sales background who can help callers choose the best service plan for their needs."
"Customer service continues to be a top priority for many companies," Coon added. "These positions may provide the first step toward a career in the industry, in areas as diverse as recruitment, operations, or training."
Convergys offers employees comprehensive paid training, competitive wages plus performance incentives, and benefits including medical and dental insurance, tuition reimbursement, 401(k), and paid and unpaid time off.
As part of the Hickory business community since 2008, Convergys encourages its employees to support the local community in which they live and work. Employees in Hickory recently shared a meal with those in need at a local soup kitchen. They also collected hats, scarves, gloves and coats for the Grace House homeless shelter, donated food for Human Society, and raised money throughout the year for United Way.
Potential candidates should possess extensive customer service and sales experience, strong computer/keyboarding skills, and the ability to work a flexible schedule, including weekends and holidays. Employment with Convergys also is contingent on the successful completion of a background check.
Interested candidates may apply online at www.convergys.com/careers http://www.convergys.com/careers.
At Convergys, we believe in investing in the development of our people. Rather than have one set path, we have a variety of career tracks for employees to explore. Having a talented, motivated workforce maximizes our productivity and enhances the quality of service we offer all of our clients and their customers. This is another way we ensure our spot as a global leader in relationship management. We can relate.
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in relationship management. We provide solutions that drive more value from the relationships our clients have with their customers. Convergys turns these everyday interactions into a source of profit and strategic advantage for our clients.
For more than 30 years, our unique combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee clients all over the world.
Convergys has approximately 70,000 employees in 69 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, Africa, and Asia, and our global headquarters in Cincinnati, Ohio. For more information, visit www.convergys.com https://mail.convergys.com/owa/redir.aspx?C=e9a0ef5963fd4f45bad7b19423ce7586&URL=http%3a%2f%2fwww.convergys.com%2f
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