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DMV sends out warning of scam targeting North Carolina customers

ROCKY MOUNT, N.C. — The North Carolina Division of Motor Vehicles is always receiving customer complaints regarding scammers claiming to be with the DMV.

However, there is one scam that has caught the attention of authorities.

Several law enforcement agencies in North Carolina have reported that DMV customers are receiving scam emails from a group that claims to be with the Department of Transportation.

Scammers are encouraging people to click on a link to pay a fine for an alleged driving violation, according to the NCDMV.

Customers are asked to beware if they receive emails from “notice@penalty-gov-us” and claim to be from the traffic Division of the Department of Transposition.

“DMV customers must remain vigilant as criminals try newer ways to defraud customers and steal their identities,” said DMV Commissioner Wayne Goodwin. “If you receive any unexpected email alleging you owe the DMV or the State money, then be very wary and contact the agency to verify the truth of the communication from an official telephone number or email address, but do not use the contact info one appearing in the email.”

Goodwin added that the NCDMV and NCDOT will never send a customer an email regarding driving records, driving history, or notices to pay fines related to driving violations. Those type of notifications would be sent through regular mail.

The DMV advises customers to only should seek out DMV-related websites that only end in “.gov.” You should also always check the terms and conditions on the website you are visiting.

If you provide payment information on a third-party website, your payment card information may be stolen.

Always remember to look for a website that contains “.gov” in its address to assure you are receiving accurate governmental information.

You can visit the official NCDMV website by clicking here.

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