Charlotte Soccer Academy won’t reimburse parents whose goal is to get refund

Charlotte Soccer Academy won’t reimburse parents whose goal is to get refund

CHARLOTTE — Brian Bernhardt signed his son up for Charlotte Soccer Academy's spring season.

"We paid $195 for a registration fee," he told Action 9's Jason Stoogenke.

Rain forced the first practice to be canceled. The pandemic nixed the rest.

Content Continues Below

>> Have questions about the coronavirus pandemic and its impact on the Carolinas? We have an entire section dedicated to coverage of the outbreak -- CLICK HERE FOR MORE.

"So, my son never actually had any practices or any games," Bernhardt explained.

He expected his money back but told Channel 9 that CSA won’t reimburse him.

"It’s frustrating to me, and I know from a lot of the comments that I’ve received, a lot of people agree with me," Bernhardt said.

Several parents think CSA can afford refunds. Action 9 checked the academy’s tax forms, which show CSA made more than $6 million the most recent year and spent about the same -- including almost $2 million on salaries and other compensation.

“It’s really the principle that they are taking this money. They didn’t give me the service they said they would provide,” Bernhardt said.

When reached by Action 9, the CSA said, "Most of our members are not aware of the planning and administration costs incurred well before their child walks onto the field."

>> We’ll bring you LIVE updates on Channel 9 Eyewitness News. Get extended coverage on the free WSOC Now app on Roku, Amazon Fire and Apple TV.

The academy also said some of its expenses are non-recoverable. The league is offering a free, four-week summer session and a credit. Parents can put 50% of what they spent on spring toward fall or next spring. CSA also said it’s setting up some sort of refund program for people struggling financially, but it doesn’t have the details yet.

If your child doesn’t play again, CSA said you can always consider it a charitable donation.

“If we decide to give a charitable contribution to someone, then we’re happy to do it,” Bernhardt said. “That’s a decision we want to make. It’s not a decision we want somebody to tell us we have to make.”

Parents hope for refund after youth baseball league canceled because of COVID-19