MATTHEWS, N.C. — Family Dollar is permanently closing its distribution center in Matthews and laying off 373 employees, according to a regulatory notice filed on Monday. The closure affects the company’s site located at 10401 Monroe Road.
The job losses were detailed in a Worker Adjustment and Retraining Notification filed this week. The move comes about one year after Family Dollar was sold by Dollar Tree to private equity firms Brigade Capital Management and Macellum Capital Management.
Channel 9’s Jonathan Lowe spoke with one of those employees, who said while some of his coworkers had backup plans, others had worked for the company for decades.
“Yeah, they’ve been here a long time,” the employee explained. “A lot of them don’t know what to do, really. A lot of them have been here so long that they don’t really know anything else, so they’re just kinda lost a little bit.”
The employee described the atmosphere inside the warehouse as “dead,” saying morale collapsed after learning the news on Monday.
Many say the closure came without warning and left them stunned. “It was just a shock, kind of really mind-blowing, because it came out of nowhere; no one knew,” the employee said.
The company says it will offer severance packages, unemployment assistance, and a job fair before the closure. Still, workers say that’s not enough. “It’s not really about the unemployment — we just really want the job,” one employee said.
Family Dollar is permanently closing its facility at 10401 Monroe Road in Matthews and 373 people will lose their jobs pic.twitter.com/IppqEMEmbj
— Joe Bruno (@JoeBrunoWSOC9) March 18, 2026
Family Dollar and Dollar Tree maintain distinct retail strategies. Family Dollar typically operates in urban areas and focuses on selling groceries, cleaning products, and other household goods at various price points.
By contrast, Dollar Tree primarily sells party supplies, crafts, and knick-knacks in suburban locations.
The layoffs were disclosed through a Worker Adjustment and Retraining Notification, or WARN notice. This document is a legally required warning that employers must provide to staff before a large layoff or plant closure.
The first wave of workers will have their last day on May 18. The remaining employees are scheduled to be let go on Aug. 12.
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