How big employers Ally and Bank of America are managing return-to-office strategies

CHARLOTTE — What does a post-pandemic office culture look like? For Ally Financial Inc., the answer remains focused on flexible, hybrid work options.

“Ally continues to see a highly engaged workforce,” said Kathie Patterson, chief human resources officer. “We also continue to see positive sentiment around connection and a strong sense of belonging among teammates.”

Just a year ago, the bank reiterated to employees in an announcement that in-office and hybrid roles were expected to work from the office a minimum of three days a week. That’s after Ally expected a more consistent return to office in January 2022, but many employees remained at home.

Since then, Ally has been challenged with creating a balance between what employees want and what’s best for the success of the company. Now, the bank seems to have adopted a steady routine and hybrid-work plan that works for its business and still meets employee needs.

Last October, Charlotte-based Bank of America sent a memo to employees that formalized its return-to-office policy. It stated roles that require in-office work, including employees at financial centers, will continue to be fully based in the office. Existing tools and programs, however, will provide flexibility.

Read the full story here to learn how other big Charlotte companies are managing their employees’ office time.

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